Terms and conditions

Wizo Denmark accept payments by Dankort and MobilePay. Payment will be charged to your account once it is shipped.

All amounts are in DKK. Danish kroner and incl. VAT.

Wizo Denmark encrypts all information with the SSL (Secure Socket Layer) protocol. This means that unauthorized persons can not read your card number or other information during the transaction with PBS.

Wizo Denmark trying to pursue the sending of orders made before time. 12:00 will be sent the same day. Orders received after at. 12:00 will only be sent the following day.

Wizo Denmark ensure delivery by Post Denmark (unless otherwise indicated) to the beneficiary on the date requested in the order. Timely delivery requires however that Post Denmark over the day-to-day delivery. If there are delays with Post Denmark, this will delay the delivery accordingly in relation to the desired delivery date. Post Danmark’s about quality of supply is a minimum 97% of letter packages and minimum 99% of the parcel. Note however that these percentages are average and can cover large local and temporary variations. Wizo Denmark can not be held responsible for delays in Post Denmark. In cases of very late (several days) or outright defaulted supplies forward Wizo Denmark obviously a new delivery without charge.

Delivery to Bornholm and some small islands are not covered by Post Danmark’s goal of day-to-day delivery, with shipments to these areas in some cases can last 2 days. Wizo Denmark is always based on the day-to-day delivery. As a dispatcher, you might. choose the delivery date Èn day earlier to compensate for this.

Delivery to the Faroe Islands, Greenland and abroad also happens with Post Denmark.

Wizo Denmark grants a 2 year warranty under the Sale of Goods Act, covering manufacturing and material defects discovered in its normal use. The warranty does not cover defects or damages directly or indirectly caused by misuse, poor maintenance, violence or tampering. Complaints about defects that should be detected by normal examination of the goods must be notified Wizo Denmark within a reasonable time. The product can be returned for repair, replacement or by appointment if necessary. crediting. In connection with complaints Wizo Denmark shipping costs to a reasonable extent.

Complaints and goods tournament
By defect, or possibly. missed deliveries, please contact:

WIZO Danmark
Krystalgade 12
1172 København K

Goods Tournament also takes place to this address – please note that we do not receive packages sent by fax. COD. Returns can also happen by refusing to receive or deliver the goods personally with us. It is not a requirement but the expedition will be enhanced if adequate information resulting package – eg copy of order confirmation, registration number and account number of bank account to which reimbursement may be, copies of any. prior correspondence, etc..

In case of agreed discounts, returned goods or prepaid products as canceled before shipment, there must be a full or partial refund of the purchase price. Repayment is usually always by bank transfer and DeeTRADE therefore need information on registration and account number for your bank account. This information is not sensitive and can easily be informed by. email or other traditional correspondence form.

There are 14 days to return the goods, from the day they are received. If you choose to cancel a purchase, simply return the item in the same condition and quantity as you received it. Once the item is received and approved, the purchase price refunded to your account within a few days. Cost for the return, you must bear.

The withdrawal must be notified to us within 14 after the acquisition and the cancellation must be in no later than 14 days after the return shipment.

The notification shall be made by. mail wizo.dk@post.tele.dk. In the message, make us clearly aware that you want to use your right of withdrawal.

Grading, when you send it back
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to determine the nature, characteristics and the way it works. In other words – you can try the product in the same way as if you tried it in a physical store.

If the product is tested in addition to what is described above, we consider it as used, which means that you know the chagrin of purchase only get part or none of the purchase amount back, depending on the product’s commercial value.

In order to receive the entire purchase amount return you must therefore do the same as you can in a physical store. You must test the product, but do not take it in actual use.